Alan Welton - President and CEO

Alan is the founder and principal shareholder of Rocky Cross Construction (North) since it was formed in 2001. Before that he spend many years in the disaster restoration industry as an Estimator, Project Manager, Large Loss Manager and numerous other roles. One of Alan’s key strengths has been in identifying top talent with the skills necessary to serve our customer and bringing them into our business. His management philosophy has been to give his Team the training and tools they need to do their job and then let them do it.

Contact Alan at:

Bill Moorman - Chief Operating Officer

Bill has over 15 years of insurance claims and restoration industry experience. Since joining the company in 2015, his strong background and industry knowledge accelerated his growth within Rocky Cross Construction (North) progressing from General Manager to COO. Bill serves as a member of the executive leadership team. Bill leads our Project Managers, administration, marketing, operations departments and is responsible for overseeing key vendor relationships.

Contact Bill at:

Marja Welton - Business Development Manager

Marja (Mya) joined the Rocky Cross Construction (North) Team in 2012 after spending over 22 years in the insurance industry as an adjuster, Manager and then a Regional Manager. She has and continues to be a strong presence in the insurance industry in Calgary and surrounding areas. In her off time, she enjoys her family, travelling, golf and helping out the Heart and Stroke Foundation as a Canvasser and previously as an Area Manager.

Contact Marja at:

Ryan Thelwell - Business Development

Ryan joined our Team in 2015 and has been a valuable part of it from day one. For the last decade Ryan has been developing his skills as a Business Development professional. Many know Ryan from his days as a player on the Calgary Stampeders Football Club. His work ethic and team building experiences has been a big part of our growth in serving multi-unit Commercial and Residential Facility and Property managers as the Manager of Commercial Services.

Contact Ryan at:

Micheline Andersen - Human Resources Manager

Micheline joined our team in 2013 and has over 20 years of experience in Talent Management, HR and Payroll. Micheline provides guidance and support to our senior managers and employees. She assists us with our employee benefits, payroll, talent acquisition and employee relations. She is passionate about helping our business make the most of our resources while helping each Team member capitalize on their activity.

Contact Micheline at:

Hugh Ruel - VP Finance

Hugh joined the RCC North DKI Team in 2007. He has earned his Canadian CGA and Alberta CGA designations. Hugh is our Vice-President of Finance. In this role he oversees our Administration and Accounting departments while ensuring our financial reports are prepared accurately and on time. Also, he works diligently to ensure all our software programs integrate properly to ensure we monitor and track the stringent KPI’s of the insurance industry.

Contact Hugh at:

Randy Exner - Large Loss Project Manager

Randy is a IICRC Certified Project Manager who has been involved in Calgary’s Disaster Restoration Industry for 20 years, along with 15 years prior experience in textile restoration.

He is experienced in Large Loss claims and Catastrophes situations working with both Independent & Staff Adjusters.

Contact Randy at:

Ashley Perry - Project Manager Assistant

Ashley joined RCC North DKI in 2014. Ashley has supported the organization in a number of roles beginning as a coordinator within production department and now as a PMA large loss.

Contact Ashley at:

Rob Forsyth - Health & Safety

Rob is an experienced NCSO / Construction Safety Manager. His skills include Risk Assessments, critical task applications, negotiations and preparing RFP’s and Budgets. Rob’s valuable experience in the Disaster Restoration and Remediation business helps us deliver great customer service safely, for our employees and customers. Rob attended UNB and is an Occupational Safety and Health Technology Technician.

Contact Rob at:

Callie Temple - Project Manager Assistant

Callie joined our Team in 2016. She has become a strong member of our administration team with a commitment to succeed.

Contact Callie at:

Jennifer Berg - Sr. Project Manager Assistant

Jennifer joined the RCC North DKI in 2011 and has been a valuable part of our Team, supporting the Project Managers and Senior Management team. Her commitment to detail only makes the team stronger.

Contact Jennifer at:

Troy Goerlitz - Project Manager

Troy joined our Team in 2008 where he has supported the organization within the production department and now most recently as a Project Manager. With a strong construction knowledge Troy brings quick resolution to his property files.

Contact Troy at:

John Shores - Project Manager

John joined our Team in January 2015. With extensive knowledge and numerous years within the insurance industry, John has become a valuable member supporting our insurer clients as well as independent adjusters on medium to large loss property files.

Contact John at:

Richard Bruch - Project Manager

Richard joined our Team in May 2016. Richard’s experience within the industry over the past several years has supported his understanding and commitment to service excellence. Richard has taken many Disaster Restoration courses over the years and you may see him at our regular CEC sessions we hold in our Training Centre. He has and continues to be a strong addition to the team.

Contact Richard at:

Allen Lamb - Project Manager

Allen has been with the RCC North DKI Team since 2012. Allen has supported the organization in a few roles from, Technician, First Responder to his current role as Project Manager. He services residential and commercial clients with any type of insurance property claims loss. Allen has completed all IICRC credentials with a Master’s distinction in Water, Fire&Smoke, Textile Cleaner, Applied Microbial Remediation Specialist & Applied Structural Drying.

Contact Allen at:

Dan Fitzpatrick - Project Manager

Dan virtually grew up in the Disaster Restoration industry. He has years more experience than many others older than him. He joined the RCC North DKI team in September 2016 and has been a valuable part of it ever since. He has many certifications from the IICRC. Dan has supervised and project managed countless residential & commercial losses along with some multi-million dollar projects.

Contact Dan at:

Dwayne Harpell - Project Manager

Dwayne is one of the original staff to join RCC North DKI. He has spent his career in the water damage and disaster restoration industry serving customers with just about any type of insurance claim loss. Dwayne has numerous training certifications with the IICRC and recently successfully completed the Canadian Healthcare Construction Course with C.H.E.S. (Canadian Healthcare Engineering Society) to ensure we are up to date with serving the Healthcare Industry with insurance claims and environmental remediation work.

Contact Dwayne at:

Tony Penner - Project Manager

Tony has been in the Disaster Restoration industry in Calgary for over 25 years and has been part of the RCC North DKI Team for 16 years. Tony has been a long time Project Manager with us and primarily serves Independent Adjusters and Staff Adjusters with property claims of all types and sizes. He works hard to meet and exceed customer’s expectations during a property claim.

Contact Tony at:

Jason Porter - Production Manager

Jason joined RCC North DKI team in 2007 as a coordinator within the production department. He was promoted to Manager in 2013.

Contact Jason at: