Executive Leadership
Alan Welton - President and CEO
Alan is the founder and principal shareholder of Rocky Cross Construction (North) since it was formed in 2001. Before that he spent many years in the disaster restoration industry as an Estimator, Project Manager, Large Loss Manager and numerous other roles. One of Alan’s key strengths has been in identifying top talent with the skills necessary to serve our customer and bringing them into our business. His management philosophy has been to give his Team the training and tools they need to do their job and then let them do it.
Contact Alan at: alan.welton@rccn.dki.ca
Lory Perizzolo- Chief Operating Officer (COO)
Lory joined our company as Chief Operating Officer (COO) in 2019. Lory has over 20 years of insurance claims and restoration industry experience, starting out as a Telephone, then Field Adjuster and advancing to regional and national senior management roles with insurance companies. Lory joined DKI Canada in 2016 and made significant steps in advancing the Canadian network in better serving the insurance industry and their customers. Lory will lead the team of Project Managers, administration, operations and marketing personal and is responsible for overseeing key vendor and Insurer relationships.
Contact Lory at: lory.perizzolo@rccn.dki.ca
Marja Welton - Business Development Manager
Marja (Mya) joined the Rocky Cross Construction (North) Team in 2012 after spending over 22 years in the insurance industry as an adjuster, Manager and then a Regional Manager. She has and continues to be a strong presence in the insurance industry in Calgary and surrounding areas. In her off time, she enjoys her family, travelling, golf and helping out the Heart and Stroke Foundation as a Canvasser and previously as an Area Manager.
Contact Marja at: marja.welton@rccn.dki.ca
Shawn Campbell, CPA, CA - VP Finance
Shawn joined the RCC North DKI team as Vice President Finance in 2023. Born and raised in Alberta, Shawn received his CA designation in 2005 and brings a wealth of diverse accounting experience obtained in both public and private company settings. Shawn oversees our Finance and Administrative teams and is responsible for all corporate accounting, financial reporting, systems strategy, and enterprise risk management.
Contact Shawn at: shawn.campbell@rccn.dki.ca
Hugh Ruel - VP Finance
Hugh joined the RCC North DKI Team in 2007. He has earned his Canadian CGA and Alberta CGA designations. Hugh is our Vice-President of Finance. In this role he oversees our Administration and Accounting departments while ensuring our financial reports are prepared accurately and on time. Also, he works diligently to ensure all our software programs integrate properly to ensure we monitor and track the stringent KPI’s of the insurance industry.
Contact Hugh at: hugh.ruel@rccn.dki.ca
Ryan L'Heureux - VP of Commercial & Complex Restorations
Ryan leads our Commercial & Complex Restorations department. In his 17 years in the construction industry, Ryan has become widely acknowledged for his professional integrity and ability to cultivate meaningful client and team relationships. Ryan is also valued within the industry for his adeptness at securing and managing a high volume of residential and commercial restoration projects as well as his exceptional ability to organize and initiate emergency services in unique situations. Ryan and RCC North DKI are excited to work together to identify and develop key talent, relationships, and procedures to better serve our clients in Calgary and area with their commercial and complex restoration needs.
Contact Ryan at: ryan.lheureux@rccn.dki.ca
Dan Murray - Strategic Business Advisor
Dan is a career Disaster Restoration and Remediation professional and has been a Certified Restorer since 1993. For 10 years, he was a franchisor, and for 15 years, he was a Business Coach & Trainer in the disaster restoration industry. Dan now works exclusively with the RCCN Group of companies as our Strategic Business Advisor.
He oversees strategic planning and evaluates how operations, financial, training and marketing methods can be enhanced. Dan mentors the high-quality leadership Team of the RCCN Group while helping us improve, grow and deliver outstanding customer service.
Contact Dan at: dan.murray@rccn.dki.ca
Marketing
Ryan Thelwell - Director of Business Development
Ryan joined our Team in 2015 and has been a valuable part of it from day one. For the last decade Ryan has been developing his skills as a Business Development professional. Many know Ryan from his days as a player on the Calgary Stampeders Football Club. His work ethic and team building experiences has been a big part of our growth in serving multi-unit Commercial and Residential Facility and Property managers as the Manager of Commercial Services.
Contact Ryan at: ryan.thelwell@rccn.dki.ca
Project Managers
Adam Bell - Senior Project Manager; Commercial & Complex Restorations
Adam started in the construction industry in 1999 in new home construction and in 2009 he became a General Contractor in his own company. Adam has a great deal of experience in custom builds, multi family and single family home construction and has worked for a variety of well known home builders. Adam also successfully completed, for various commercial and industrial contractors, complex projects including commercial strip malls, office fit-ups and industrial projects such as schools, hospitals and warehouses. Adam began his restoration career in 2018 and became a Commercial and Complex Claims Project Manager in 2021.
Contact Adam at: adam.bell@rccn.dki.ca
Dwayne Harpell - Project Manager
Dwayne is one of the original staff to join RCC North DKI. He has spent his career in the water damage and disaster restoration industry serving customers with just about any type of insurance claim loss. Dwayne has numerous training certifications with the IICRC and recently successfully completed the Canadian Healthcare Construction Course with C.H.E.S. (Canadian Healthcare Engineering Society) to ensure we are up to date with serving the Healthcare Industry with insurance claims and environmental remediation work.
Contact Dwayne at: dwayne.harpell@rccn.dki.ca
Robert Scully - Project Manager
Robert started in the insurance industry in 2010. Prior to joining Rocky Cross Construction North as a Project Manager, he worked as an independent adjuster in the United States for six years. Whether tackling small leaks or large commercial claims, he recognizes the impact these events can have on individuals and businesses alike. He balances empathy with an attention to detail and a sense of urgency, ensuring that each claim is handled with efficiency and accuracy. He currently holds certifications with IICRC, HAAG, and Verisk and regularly pursues additional industry designations.
Contact Robert at: robert.scully@rccn.dki.ca
Jenn Kirk - Project Manager
Jenn started her Restoration Industry career in 2009 where she spent the first couple of years as a Project Manager Assistant and PM Training Coordinator. She gained valuable experience by moving into her next role as Project Estimator for the next several years. She has completed several industry training courses certified by the IICRC and others. Jenn has been a Project Manager for the past 4 years.
Contact Jenn at: jenn.kirk@rccn.dki.ca
Colin McMullen - Project Manager
Colin became a Project Manager for our Fast-Track Claims Team in 2021. He has been in the restoration industry for over 10 years and started as a technician and then rose to be an Emergency Supervisor. In 2018 Colin became our First Responder. He has overseen many large commercial and residential Fire and Water losses. Colin has achieved many IICRC credentials with a Master’s distinction in Water, Fire & Smoke, Textile Cleaner, & Applied Structural Drying.
Contact Coiln at: colin.mcmullen@rccn.dki.ca
Harsha Kilnagar Padmanabhan - Project Manager
Harsha has been in the restoration industry since 2015 starting as a Junior Construction Project manager. He has been part of the Insurance Restoration industry as a Project manager since 2019, previously with a fellow DKI member in Toronto and is IICRC certified in WRT and ASD. Harsha pursued his master’s degree in construction management with an aim to become a Restoration Project Manager. He is experienced in dealing with Water restoration, smoke cleaning, vandalism and vehicle impact claims. Harsha is looking forward to working with our Insurance customers in Calgary.
Contact Harsha at: harsha.kilnagar@rccn.dki.ca
Jason Young - Project Manager
Jason has over 10 years of restoration industry experience, working in various roles within the restoration industry. Starting his career as a laborer has allowed Jason to gain a significant amount of hands-on experience and extensive knowledge of the restoration process. Jason has also trained and obtained various certifications with the IICRC. Most recently, Jason worked his way into a role as a building consultant and has overseen large residential and commercial water, fire & smoke, mold, asbestos, and biohazard claims. Additionally, Jason has experience in natural disaster catastrophes such as the Calgary floods in 2013, the Ft McMurray wildfires in 2016, the Calgary hailstorms in 2020 - 2021, and he was recently dispatched as a consultant for the derecho windstorm that occurred in Ottawa in 2022.
Contact Jason at: jason.young@rccn.dki.ca
Operations
Lee Murray - Manager of Project Service Delivery
Since joining RCCN in 2018 Lee has held various positions with the company; Production Coordinator, Quality Control, and Production Manager. His current position is Manager of Project Service Delivery. Lee moved to Calgary in 2013 and started in the construction industry to help with the catastrophic flood restoration work. He has completed industry courses through the IICRC and CHES (Canadian Healthcare Engineering Society), etc.. Lee has extensive experience overseeing and managing teams and has successfully coordinated countless Residential and Commercial customer projects. He prides himself on his customer service delivery. His main goal in heading up our team of Project Managers, Administrative and Emergency staff is to ensure we fulfill our promise of "Disaster To Done...When You Need Us Most!”
Contact Lee at: lee.murray@rccn.dki.ca
Jason Porter - Manager of Group Infrastructure & IT
Jason joined RCCN in 2007 as a coordinator within our production department before being promoted to production manager shortly after. Most recently Jason has expanded his responsibilities to manage and deliver on our companies Infrastructure & IT needs including ensuring delivery of service for all of our fleet, building, supply and equipment needs. He also manages all of our IT & network requirements, and our supply chain network, staff training & development and is responsible for our Environmental & Social Governance initiatives.
Contact Jason at: jason.porter@rccn.dki.ca
Rick Vaisman - Health & Safety Officer
Rick is our resident Health & Safety Expert. His skills include Risk assessments, critical task application, ensuring our COR requirements are met, streamlining site safety processes and ensuring compliance with workplace safety for our employees, and customers that allows us to deliver excellent service, safely.
Contact Rick at: safety@rccn.dki.ca
Administration
Krystal Molnar - Estimator & Quality Assurance Officer
Krystal joined our team in 2015 and started in the Restoration Industry in 2009. She started in various administrative roles including compliance, estimating, project management assisting, and project management over the years. Krystal holds her Level 3 Xactimate mastery certification and is instrumental in ensuring accurate adherence to client estimating and compliance requirements. Krystal is also responsible for overseeing our client performance goals and requirements, file integrity and quality.
Contact Krystal at: krystal.molnar@rccn.dki.ca