Executive Leadership

Alan Welton - President and CEO

Alan is the founder and principal shareholder of Rocky Cross Construction (North) since it was formed in 2001. Before that he spent many years in the disaster restoration industry as an Estimator, Project Manager, Large Loss Manager and numerous other roles. One of Alan’s key strengths has been in identifying top talent with the skills necessary to serve our customer and bringing them into our business. His management philosophy has been to give his Team the training and tools they need to do their job and then let them do it.

Contact Alan at: awelton@rccn.ca

Lory Perizzolo- Chief Operating Officer (COO)

Lory joined our company as Chief Operating Officer (COO) in 2019. Lory has over 20 years of insurance claims and restoration industry experience, starting out as a Telephone, then Field Adjuster and advancing to regional and national senior management roles with insurance companies. Lory joined DKI Canada in 2016 and made significant steps in advancing the Canadian network in better serving the insurance industry and their customers. Lory will lead the team of Project Managers, administration, operations and marketing personal and is responsible for overseeing key vendor and Insurer relationships.

Contact Lory at: lperizzolo@rccn.ca

Marja Welton - Business Development Manager

Marja (Mya) joined the Rocky Cross Construction (North) Team in 2012 after spending over 22 years in the insurance industry as an adjuster, Manager and then a Regional Manager. She has and continues to be a strong presence in the insurance industry in Calgary and surrounding areas. In her off time, she enjoys her family, travelling, golf and helping out the Heart and Stroke Foundation as a Canvasser and previously as an Area Manager.

Contact Marja at: mwelton@rccn.ca

Hugh Ruel - VP Finance

Hugh joined the RCC North DKI Team in 2007. He has earned his Canadian CGA and Alberta CGA designations. Hugh is our Vice-President of Finance. In this role he oversees our Administration and Accounting departments while ensuring our financial reports are prepared accurately and on time. Also, he works diligently to ensure all our software programs integrate properly to ensure we monitor and track the stringent KPI’s of the insurance industry.

Contact Hugh at: hruel@rccn.ca

Ryan L'Heureux - VP of Commercial & Complex Restorations

Ryan leads our Commercial & Complex Restorations department. In his 17 years in the construction industry, Ryan has become widely acknowledged for his professional integrity and ability to cultivate meaningful client and team relationships. Ryan is also valued within the industry for his adeptness at securing and managing a high volume of residential and commercial restoration projects as well as his exceptional ability to organize and initiate emergency services in unique situations. Ryan and RCC North DKI are excited to work together to identify and develop key talent, relationships, and procedures to better serve our clients in Calgary and area with their commercial and complex restoration needs.

Contact Ryan at: rlheureux@rccn.ca

 

 

Marketing

Ryan Thelwell - Director of Business Development

Ryan joined our Team in 2015 and has been a valuable part of it from day one. For the last decade Ryan has been developing his skills as a Business Development professional. Many know Ryan from his days as a player on the Calgary Stampeders Football Club. His work ethic and team building experiences has been a big part of our growth in serving multi-unit Commercial and Residential Facility and Property managers as the Manager of Commercial Services.

Contact Ryan at: rthelwell@rccn.ca

 
 

 

Project Managers

Randy Exner - Senior Project Manager - Commercial & Complex Restorations

Randy is a IICRC Certified Project Manager who has been involved in Calgary’s Disaster Restoration Industry for 20 years, along with 15 years prior experience in textile restoration.

He is experienced in Large Loss claims and Catastrophes situations working with both Independent & Staff Adjusters.

Contact Randy at: rexner@rccn.ca

Adam Bell - Senior Project Manager; Commercial & Complex Restorations

Adam started in the construction industry in 1999 in new home construction and in 2009 he became a General Contractor in his own company. Adam has a great deal of experience in custom builds, multi family and single family home construction and has worked for a variety of well known home builders. Adam also successfully completed, for various commercial and industrial contractors, complex projects including commercial strip malls, office fit-ups and industrial projects such as schools, hospitals and warehouses. Adam began his restoration career in 2018 and became a Commercial and Complex Claims Project Manager in 2021.

Contact Adam at: abell@rccn.ca

Dwayne Harpell - Project Manager

Dwayne is one of the original staff to join RCC North DKI. He has spent his career in the water damage and disaster restoration industry serving customers with just about any type of insurance claim loss. Dwayne has numerous training certifications with the IICRC and recently successfully completed the Canadian Healthcare Construction Course with C.H.E.S. (Canadian Healthcare Engineering Society) to ensure we are up to date with serving the Healthcare Industry with insurance claims and environmental remediation work.

Contact Dwayne at: dharpell@rccn.ca

Jenn Kirk - Project Manager

Jenn started her Restoration Industry career in 2009 where she spent the first couple of years as a Project Manager Assistant and PM Training Coordinator. She gained valuable experience by moving into her next role as Project Estimator for the next several years. She has completed several industry training courses certified by the IICRC and others. Jenn has been a Project Manager for the past 4 years.

Contact Jenn at: jkirk@rccn.ca

Colin McMullen - Project Manager

Colin became a Project Manager for our Fast-Track Claims Team in 2021. He has been in the restoration industry for over 10 years and started as a technician and then rose to be an Emergency Supervisor. In 2018 Colin became our First Responder. He has overseen many large commercial and residential Fire and Water losses. Colin has achieved many IICRC credentials with a Master’s distinction in Water, Fire & Smoke, Textile Cleaner, & Applied Structural Drying.

Contact Coiln at: cmcmullen@rccn.ca

Devon Powshik - Project Manager

Devon comes with 20 years of experience working in many different roles within the restoration industry. He is trained and Certified with the IICRC and has obtained the Journeyman Water Restorer (JWR) designation along with many other IICRC certifications. He has gained a significant amount of hands-on experience in his career working directly on construction and restoration sites. His experience includes working as an Emergency Services Manager, managing staff, and successfully working with homeowners and adjusters. Devon enjoys working as a Project Manager and handling various kinds of losses from, moderate to complex. He has exceptional understanding of scoping, estimating and delivering great customer service.

Contact Devon at: dpowshik@rccn.ca

 
Harsha Kilnagar Padmanabhan - Project Manager

Harsha has been in the restoration industry since 2015 starting as a Junior Construction Project manager. He has been part of the Insurance Restoration industry as a Project manager since 2019, previously with a fellow DKI member in Toronto and is IICRC certified in WRT and ASD. Harsha pursued his master’s degree in construction management with an aim to become a Restoration Project Manager. He is experienced in dealing with Water restoration, smoke cleaning, vandalism and vehicle impact claims. Harsha is looking forward to working with our Insurance customers in Calgary.

Contact Harsha at: hkilnagar@rccn.ca

 
 

 

Operations

Jason Porter - Operations Manager

Jason joined RCC North DKI team in 2007 as a coordinator within the production department. He was promoted to Manager in 2013.

Contact Jason at: jporter@rccn.ca

Rick Vaisman - Health & Safety Officer

Rick is our resident Health & Safety Expert. His skills include Risk assessments, critical task application, ensuring our COR requirements are met, streamlining site safety processes and ensuring compliance with workplace safety for our employees, and customers that allows us to deliver excellent service, safely.

Contact Rick at: safety@rccn.ca

 

Administration

Krystal Molnar - Estimator & Quality Assurance Officer

Krystal joined our team in 2015 and started in the Restoration Industry in 2009. She started in various administrative roles including compliance, estimating, project management assisting, and project management over the years. Krystal holds her Level 3 Xactimate mastery certification and is instrumental in ensuring accurate adherence to client estimating and compliance requirements. Krystal is also responsible for overseeing our client performance goals and requirements, file integrity and quality.

Contact Krystal at: kmolnar@rccn.ca